Come home to a house that’s already clean.
Regular and one-off home cleaning from a cleaner who knows your home, turns up when they say they will, and leaves it the way you like it. Book online in a few minutes.
Same cleaner every visit/No contracts/Fully insured/Pay by bank transfer or cash
A small cleaning company, run by the person who answers your calls.
Nella Cleans is run by Nelly herself. When you book, you’re dealing directly with the person responsible for your clean, from the first message to the last wipe of the worktop.
You tell us what matters in your home: the rooms, the routine, the jobs you never get round to. We build each visit around that. If something isn’t right, you tell Nelly and it gets put right.
- Regular visits
- From 2 hours
- Rescheduling
- Free with 48 hours’ notice
- Contracts
- None
- Who you deal with
- Nelly, every time
Every kind of home clean, priced by the hour.
Choose a service, tell us about your home, and we’ll suggest how long it needs. You stay in control of the time and the cost.
Booking takes a few minutes. The rest is on us.
Check your postcode
Pop your postcode in to confirm we cover your street.
Build your clean
Choose the service, your home size and how often. You’ll see the price as you go.
Pick your days
Tell us which days and times suit you, plus anything we should know about pets, keys or parking.
We confirm
Nelly confirms your booking, your cleaner and your first date, usually within one working day.
Pay your way
Pay by bank transfer after each clean, or in cash on the day.
Enjoy your first clean
We check in afterwards. Change your hours, days or tasks whenever you need to.
Clear hourly rates. No surprises.
All cleaning products included. You only pay for the hours you book.
No booking fee, no upfront month’s payment, no contract. You pay for each clean. Your final price is confirmed before any payment is taken.
The things that actually matter when you let someone into your home.
The same face, every time
Your cleaner learns your home and your preferences, so you’re never explaining things twice.
You set the list
Prioritise the kitchen one week and the bathrooms the next. Every visit follows your instructions.
No contracts
Pause, change or cancel with simple notice. We’d rather keep you by doing a good job.
Straight answers
Message or call and Nelly gets back to you herself, usually the same day.
Products included
We bring everything we need. Prefer your own products or equipment? Just let us know.
Bank transfer or cash
Pay by bank transfer after each clean, or pay your cleaner in cash on the day. No card details, no payment apps.
Local, so we’re never far away.
We clean homes in Burnham, Slough, Taplow, Windsor, Eton, Old Windsor, Datchet, Farnham Royal, Farnham Common and Beaconsfield. Keeping the area small means reliable timings and a cleaner who isn’t rushing across the county between homes.
Somewhere else? You can still send a request, but we’re unlikely to be able to take it on.
Good questions to ask before you book.
Can’t see yours? Call 07434 031798 or email nellacleans@gmail.com.
Will I have the same cleaner every time?
Yes. For regular cleans you’ll have the same cleaner each visit. If they’re ever on holiday or unwell, we’ll let you know in advance and offer cover or a new date - your choice.
Do I need to be home?
No. Plenty of clients are at work. You can leave a key, use a key safe, or be in for the first visit to walk through your home. Keys are stored securely and labelled without your address.
Do you bring cleaning products?
Yes, all products and cloths are included in the price. If you’d prefer we use your own products, or you have a hoover you like, just add a note when booking.
Is there a booking fee, or do I pay a month upfront?
No. There’s no booking fee and no month paid in advance. You pay for each clean, by bank transfer or cash. Regular cleans have no contract, so you can stop whenever you like with a week’s notice.
Do you have any offers for new customers?
Yes. Regular cleans get the first hour of the first visit free. One-off and end of tenancy cleans get 10% off the first booking. Both come off automatically when you book online. If you recommend a friend and they book, you both get £15 off a clean.
How and when do I pay?
You choose when you book. Bank transfer: We’ll send our bank details when we confirm your booking. Pay after each clean, using your booking reference. We’ll never change our bank details by email or text. If you get a message saying they’ve changed, call us on 07434 031798 before paying. Cash: pay your cleaner on the day of each clean. Please have the exact amount ready, and ask if you’d like a receipt.
What if I need to cancel or reschedule?
Give us at least 48 hours’ notice and there’s no charge. For regular cleans there’s no contract - just let us know if you’d like to stop.
What if I’m not happy with a clean?
Tell us within 24 hours and we’ll come back and re-clean the areas you weren’t happy with, free of charge.
Do you clean ovens, fridges and inside windows?
Yes. Add them as extras when you book and we’ll allow extra time for them.
Ready for a cleaner, calmer home?
Book online now, or get in touch if you’d like to talk it through first.